Last year, I came across an interesting article written by a lifestyle entrepreneur detailing how they saved “thousands” in not hiring a qualified PR agency. In herBusiness Insider article, she outlines her four strategies for success.
She writes, “I quickly realized that any time my business was mentioned in media coverage, my website traffic increased dramatically (I tracked this using Google Analytics). I decided to spend two hours a week trying to get more press mentions and tapped into the bit of PR knowledge I had from working in the industry for one year.”
So, should you do your own PR?
Here are my professional thoughts on the suggestions she outlined
Spending an hour a day on PR
1. She recommends setting up “Google alerts on topics, themes, competitors, and key phrases that are relevant to your business or industry” and drafting a pitch based on the trends and themes surfacing that week. She recommends allocating 1 hour to this undertaking. In theory, this is not a bad strategy – it’s something we do for our clients but it’s not how I would recommend a founder allocating their time. The role of a founder is to be the visionary for the company. Delegation is the key to success, not working in the weeds. While a PR agency is an investment, yes, if you believe in what you are doing, it will be an investment that will certainly pay off over time.
Not all press opportunities are worth your time
2. Next up, she says to post yourself as a source on reporter sourcing platforms – reporters will post call-outs for the expertise they are seeking. The couple she mentions are certainly used, but one of the two is also filled with a ton of junk that would not be worth the time. An agency has institutional knowledge that can help weed out the “opportunities” that are a waste of your time. Agencies also have many other resources that are not mentioned that are far better in finding quality placements.
3. Take a class in PR. Sure, you can do this, but it’s the equivalent of being a DIY home improvement person. You will never get the results that someone with 10 thousand hours of experience will. You may have a new tile floor, but really won’t you have to redo it in a few years when the grout starts to crack?
Understanding the dos and don’ts when pitching reporters
4. Her final recommendation is to identify ten reporters who cover your industry and warm them up to receiving your pitches by being social with them on their feeds – liking and sharing, etc. Great advice if you have the bandwidth but don’t expect reporters to respond to your pitches. Reporters’ inboxes are overwhelming by most accounts and not always receptive to individuals pitching themselves because their lack of understanding about the journalistic process makes them more of a headache than a help. PR professionals have a well-oiled understanding of reporters’ needs and will bend over backward for their clients. If you don’t know the drill, you may burn a bridge before you even make headlines.
So, should you do your own PR?
In short, when you are thinking about tackling PR yourself, just remember Beyonce probably never did her own. Instead, she focused on creating her awe-inspiring performances because she believed in her brand and hired a publicist.
Let us take your brand’s visibility to the next level. We’re here, ready to help your company showcase your “why” and share it with millions of people.
One question we often get asked by new clients when deciding upon the scope of our work together is, “are influencers a necessary evil?” Although I understand the stereotypes that have led to this becoming a popular question to ask, I view working with influencers a bit differently. After several years of leading influencer marketing services at Segal Communications, I see these partnerships as an often untapped opportunity for brands to reach their ideal audiences, build recognition and trust amongst the public, and engage in a form of advertising that works with their budget.
Targeting your preferred audience
One of the most significant benefits of influencer marketing is its unique ability to deliver your message directly to the customers whom your product or service is designed for. In the initial stages of identifying social media influencers for your brand to partner with, your PR representative will request a media kit from them that contains valuable audience statics that will inform their decision on whether the influencer is a good fit. These statistics include everything from age and gender to the location of the influencer’s followers.
Is your target customer women between the ages of 25 – 34 who live in the US? Your PR representative will be able to source influencers whose audiences are in total alignment with this target demographic.
Building brand familiarity and trust
We know that repeated exposure builds familiarity, and the mere exposure effect tells us that consumers preferthings they are familiar with. These principles are important to consider when planning an influencer marketing campaign as they support the case for engaging in long-term relationships rather than one-off partnerships. When audiences see your product or service repeatedly being featured on the page of an influencer they follow, recognition begins to build. As audiences continue to become familiar with your product, the chances that they will prefer and ultimately purchase your product greatly increase. Along with familiarity, ongoing partnerships with influencers are a great way to build trust in your brand.
Advertising within your budget
Engaging with influencers can be surprisingly affordable with the right strategy in place. If you are a young company with a smaller budget, micro-influencer marketing could be the best route for you. Influencers within a certain range of followers, typically between 5k – 100k, are often happy to share a brand’s offerings to their social channels in exchange for a gifted product or experience. The key here is targeting the right influencers; those with well-established large audiences will almost always only post in exchange for monetary payment. If you have the budget to allocate to paid partnerships, the right relationships can lead to a sizable ROI. So although paid partnerships are a larger investment, oftentimes the exposure they provide will end up paying for itself. We typically recommend that our clients engage in a mix of trade micro-influencer partnerships and paid partnerships with larger influencers for optimal results while staying within a reasonable budget.
Ready to take the leap on an influencer marketing program for your brand? Reach us at [email protected] to get started.
Does your company website have a press page? If not, you’re not alone. Many of our clients come to us without one. But you definitely need one — ASAP.
Why you need a press page
Reporters work on tight deadlines, and the last thing they have time for is searching your site for contact information. At the very least, your press page should have a dedicated press email that goes to your media relations team. But why stop there?
Think of your press page as an advertisement for your company aimed at a very specific audience — the media. Use it to position your company as an industry leader with a unique message and deep expertise. Putting some time into building an awesome press page increases your chances of being found — and contacted — by reporters working on relevant stories.
Everything you need to build a press page
While press pages vary across different industries, standard sections include the following:
Contact Information – Here’s where you list your dedicated email, which can be as simple as [email protected]. Some companies use fill forms, but we advise against it as they can be difficult to complete on mobile devices and deter media from reaching out. If possible, include a phone number as well.
In the News – This is where you show off all your media hits. It should include images or logos of publications, article headlines, and brief descriptions of the editorial placement. This section needs to be updated in real-time. Some brands will “pin” highlights (the most notable coverage) to the top of this page with reputable news logos showcased in the creative.
Press Releases – This section should include all past company press releases organized by year, with the most recent first, and be searchable. Collecting all your press releases in one place helps strengthen your company narrative.
News Feed – Consider integrating a social feed into your press page to show your brand personality and how you interact with consumers. Choose the social platform you update most frequently.
Media Kit – A media kit provides reporters with all the information they need, so they don’t have to spend time asking you for it. In addition to standard logos, company boilerplate, and images, consider including video (b-roll), executive headshots, fast facts, a company timeline, and/or honors and awards the company has received. Make sure your media kit is downloadable!
How much does a PR agency cost? It’s a question that every potential client wants to ask on the first call but rarely ever does, so here’s a look into my truth as the owner of a midsize PR agency.
A boutique agency has the ability to be flexible with pricing
While some agencies won’t take clients for anything less than $25,000 a month, the boutique agency pricing is slightly different. This is because:
We’re growing, so we’re eager to land interesting clients that help grow our reputation.
We generally don’t have the overhead of a large agency — people who are not “billable” like a CFO, CIO, and Head of People, so we can be more flexible with pricing.
We usually don’t report to a board or investors, so we can choose to work with brands we believe in.
That said, boutique agencies also don’t have the financial buffer that larger agencies have. Meaning clients coming and going matter more.
By being flexible, we help our clients balance their desired results with their budgets.
What is the average retainer at Segal Communications?
At Segal, we have three main practice areas – consumer, tech, and executive visibility. We provide media relations, influencer programs, social media management, and creative campaigns for each of these.
Our clients fall into one of six categories:
Industry Specific Technology with 100-1,000 employees, focused on growth
Emerging Industry Technology start-ups that are investing in public relations to build awareness
Trusted Consumer Brands with 100-1,000 employees, focused on omni-channel purchasing (online and brick-and-mortar)
Growing Consumer Brands with great products that need to get into the hands of those who influence
Informers and Educators who have logged their ten thousand hours of expertise and then some and are working to share their experience and knowledge with a larger public audience
Passionate Founders with a product or service that warrants staning
Most Segal Communications baseline retainers currently hover between $6,000-$12,000, but there are exceptions to that rule. The exceptions include being a longtime client who has been with us from the start, someone or something too cool to pass up, or a mission-driven organization working on something for the greater good.
On the lower end of the price range are consumer clients that have a desirable product that we can get into the hands of influencers and media. On the higher end are B2B clients with unique audiences and customers.
Agencies offer the most comprehensive range of services
The baseline retainers are just that — baseline. Most clients want more than PR; they want social media, blog writing, bylines, sample campaigns, and creative. All of these elements have additional pricing structures. Working with an agency is valuable because we are a one-stop shop for all of your communications needs. We provide our clients with a fluid ecosystem of communications services that can ebb and flow with the needs of the business. By being flexible, we help our clients balance their desired results with their budgets.
Let us take your brand’s visibility to the next level. We’re here, ready to help your company showcase your “why” and share it with millions of people.
An active social media presence is essential for businesses in the modern age. As a consumer of social media, likely your first instinct when hearing about a new company is to look them up on social media. Social media is also valuable for telling your story and connecting with your customers. Customers who feel seen and heard are more likely to become brand loyalists. With so many social media platforms at your disposal, how do you know which ones to prioritize and which may not benefit your business? Here are the fundamental points to consider when determining which social media platform is best for your business.
What industry does your business fall under?
Understanding where each industry is most active on social media is the first step in determining the ideal platform on which to focus the majority of your time. Are you selling a product or service? Are you selling to other businesses?
If you’re a direct-to-consumer (D2C) brand, you’ll want to focus on Facebook, Instagram, and TikTok. Especially if you are selling a product- these three platforms offer a shopping feature, making it seamless for your customers to purchase directly from your posts. On the other hand, a business-to-business (B2B) company should focus its social media efforts on LinkedIn and Twitter. LinkedIn allows your brand to get directly in front of company decision-makers, and you can analyze your audience demographics based on job title and function. Twitter is a great place to send real-time updates about your company and seek out conversations your customers may be having about pain points your company could resolve. It’s also an excellent opportunity to speak directly with potential customers by inserting yourself into the conversation.
Who is your target audience?
Knowing your audience’s complete demographics is essential to understanding where they likely spend most of their time on social media. Sprout Social’s blog on social media demographics is a valuable resource for determining which social media platform is best for your business.
Analyzing audience demographics and engagement metrics is key
If you’ve been posting consistently to multiple platforms for months now, your analytics will tell you exactly where your audience is strongest. While follower count is a vanity metric, it’s the first sign of where your customers are most active. Next, take a look at your engagements and engagement rate. Engagements on a post consist of likes, comments, saves, and shares for most platforms, and engagement rate is a percentage calculated by the number of times users engaged with your content compared to the number of impressions it received during its lifetime. You can find these analytics on each post when you are logged in to a business account on most platforms.
Take a risk
It’s okay to take risks and test out content on each platform to see how your audience will react to it. You just might find that your followers take well to a cheekily-captioned Instagram post.
Need help getting started with a customized social media program? When we work together, your brand does more than show up. It shows up with a story, a purpose, a unique reason for being – and it makes an impact. At Segal Communications, we become an extension of your team – we work fast to become brand experts and make sure we’re keeping your company relevant on social media.
The fast-paced nature of the internet has created a consumer demand for Google search results to be delivered instantly and precisely. A survey found 60 percent of mobile users were very likely to click on the first two to three search results they saw, and more than 90 percent were likely to click on the first set of results.
Leveraging search engine optimization (SEO) to boost your visibility online has become a highly valued and sought-after strategy for companies. Traditionally, SEO has been a marketing practice but this is no longer the case. The ever-changing nature of today’s digital landscape offers new possibilities for PR pros to incorporate SEO tactics in their work to strengthen their clients’ presence in search results.
The Relationship Between SEO and PR
SEO and PR can work cohesively to increase brand recognition. They are reliant on one another, often more than we think. How effective can PR efforts be if consumers cannot find your company on Google? There is little content and opportunity for SEO to grow organically without PR.
Including SEO tactics in your PR strategy can differentiate between how you and your competitors stand in search rankings, ultimately deciding which sites both new and returning consumers choose to visit. PR pros can incorporate two components in their daily practices to achieve optimal SEO for their clients:keywords and backlinking.
Keywords and backlinking are essential in the relationship between SEO and PR as they are easily manipulated and offer significant influence when utilized correctly.
Identifying the Keywords You Want to Rank For
Keywords are phrases included in your content that make it possible for search engines to list your company as a reliable and accurate result. This is where most will look to start in their SEO journey.
You first will want to audit the keywords your company is already ranking for. This builds your foundational understanding of which keywords are influencing your ranking. You are likely to see your company rank highly for obvious keywords relative to your company, like your name, service, or product. An audit can provide insight into what phrases are commonly addressed in already published content and help in identifying new opportunities to focus on in the future to target those infrequently used keywords.
It’s crucial to note keyword selections are not set in stone. They can be adjusted to cater to new product offerings or different PR campaigns, but be careful in selecting which ones and how many you want to monitor. The best practice is to start basic and simple before expanding to longer, more complex keywords.
Optimizing Earned and Owned Coverage Through Backlinks
Your search ranking is also determined by the number and quality of outside websites that link back to your website within their published content. Backlinks from credible and trustworthy sites positively influence your SEO ranking, making earning digital media placements one of the most beneficial SEO-boosting tactics. These placements work to increase your brand’s searchability, ultimately enhancing the quality and quantity of website traffic you receive. To ensure a published story results in an SEO-boosting backlink, your PR rep can ask a journalist to include a link to your company’s website along with including relevant links in their pitch for the journalist to reference and embed.
Owned media, which includes things like press releases and blog posts, also presents opportunities for PR pros to help you drive your SEO rankings. Linking to other relevant content you own within a piece of media on your website can increase domain authority and traffic to other landing pages. Overall, we see this as a win-win!
Your SEO ranking determines your accessibility, affecting how both new and returning customers can find you. Working with the right team of PR professionals can ensure your company ranks for relevant search terms and generates a healthy stream of backlinks to achieve maximum visibility.
At Segal Communications, we’re here to help your business reach its full SEO potential. Ready for a custom audit to identify your business’s optimal keywords and assess backlink health?
As a social media professional, I’m constantly having to adjust my clients’ social media strategies based on new trends and algorithm changes. This is arguably the most valuable way to grow your audience and increase engagement on your posts. I’ve seen it and experienced it firsthand: the brands that fully embrace these changes on social media experience growth at an exponential rate compared to brands that stick with their outdated social media strategy.
The rise of short-form video on social media
During the height of the pandemic, TikTok grew immensely in popularity. All other social media platforms were forced to catch up and began offering their versions of short-form video content similar to the format of TikTok to do so. A recent report from HypeAuditor shows that Reels generate the most reach on Instagram, beating out both static image and carousel posts. Instagram, specifically, is working to keep up with its top competitor, TikTok, so it’s no surprise its algorithm pushes Reels out to mass audiences more than other post formats.
As all social media platforms have moved in the direction of short-form video content, posting videos on social media has quickly become a top priority in the social media strategies we create for our clients.
How do social media algorithms work?
Gone are the days of your social media feeds appearing in chronological order. Simply put, social media algorithms work to show you content they think you will be most interested in based on how you’ve interacted with content on your feed. All social media platforms have one objective in mind: keep users on the platform for as long as possible. When the algorithm picks up on a piece of content that is accomplishing this objective, it will continue to put it in front of even more users.
Understanding how the algorithms work and keeping up with new algorithm updates is the name of the game when it comes to any content strategy. While we tailor our plans for each client to reach their specific goals and needs, we always keep algorithms at the forefront of our strategies.
Investing in your content plan
It is vital to frequently produce new, quality content to support your social media strategy. In order to gain large numbers of Impressions on your content and grow your audience, you need to be publishing posts at least two to three times per week, and ideally three to five times per week (depending on the industry). Unfortunately, you can no longer get away with posting a single image. You simply won’t see the growth you’re aiming for because these types of posts no longer gain a substantial amount of traction.
Since we work with clients with a variety of content budgets, we’ve gotten creative with the ways in which we source content. I’m fortunate enough to have an awesome team in-house that is creative and highly talented. We’ve put together numerous shoots for local clients and clients with a product that can be shipped directly to us. This is our ideal method of producing content because it gives us full creative control over the content we publish and saves our clients money. Another way we’ve been able to meet the challenge of producing regular content is by partnering with a client to help them hire a content intern. We were even able to get some press from the job listing!
How to stay on top of trends
As a social media manager, much of my job consists of identifying current social media trends and making sure our clients are taking advantage of them. How we do this is pretty simple, and I’ve listed some resources below to help if you’ve not yet made the switch to a social media management agency. I also scroll through Instagram, TikTok, Facebook, LinkedIn, and Reddit more than I’d like to admit.
Pro tip: subscribe to their newsletters so you can access the latest news right in your inbox!
Ready to get started with your customized social media strategy? When we work together, your brand does more than show up. It shows up with a story, a purpose, a unique reason for being – and it makes an impact. At Segal Communications, we become an extension of your team – we work fast to become brand experts and make sure we’re keeping your company relevant on social media.
Living in the digital age, technology is now an integral part of our everyday lives. Brands have transitioned from traditional marketing practices to developing a presence and following on social media platforms like Instagram, Facebook, TikTok, and YouTube, among others. Most companies know they shouldbe on social media but often haven’t given deeper thought to the reasons why. We’ve compiled the top three reasons why having a social media presence is a crucial marketing tool for every modern business to implement.
1. Less expensive than traditional marketing
An organic social media strategy is free! With the growing number of social media platforms, companies can create accounts to post about all aspects of their business. Whether that be who you are, what you do, day-to-day life, product features, and more, the possibilities are endless. It’s important to actively post, engage with other accounts, and utilize each platform’s features.
Companies can venture into paid advertisements if they choose with costs based on your account’s reach. However, it’s best to establish a strong organic social media strategy first.
Many apps have enabled features specifically for business purposes, including professional or business profiles to track analytics and insights easily. Platforms like Instagram and Facebook have enabled features for businesses to sell their products directly in the app.
2. Boosts brand awareness and engagement
With social media, you can increase brand visibility and awareness by engaging with millions of potential customers.
Once you’ve established your target audience, creating original and engaging content is important. You’ll want to have your values and goals at the forefront of your posts by having fun and creating content that will make your company stand out. Content tailored to your brand’s values will help you increase engagement and target your audience appropriately, which can ultimately direct them to your website.
Having a social media presence on multiple platforms, including hosting a website, helps users become familiar with your brand and encourages them to engage.
3. Creates brand authenticity
Brand authenticity can be achieved through social media by establishing your expertise and authority in a field, making your goals and values consistent throughout all aspects of your company’s image, and building clear communication between the brand and your audience.
Customers appreciate when brands they love interact and care about the support they’ve shown for a company. Social media helps brands create meaningful relationships with their customers. Your presence on social media gives your audience a glimpse into the daily operations of your business through behind-the-scenes content and speaking directly with them through comments and direct messages. These aspects will drive customers’ trust in your company.
Social media managers play a pivotal role in your overall communications plan. They craft well-thought-out social media strategies and campaigns, monitor analytics and trends, track conversations and keep your audience engaged. Ready to get started? Email us at [email protected]
While social media used to be considered merely a supporting communication channel, it’s now much more. For millions of potential customers, it’s how they find, engage, and become loyal to brands. Despite this, we regularly come across founders and owners who either don’t think social media is important for their business, have someone on their team posting in addition to their regular job, or are doing the posting themselves, albeit infrequently.
Here are five signs it’s time to invest in social media support.
Responsibility for managing your brand’s anemic channels is being passed around like a hot potato.
Creating social media posts is constantly being pushed off because of other responsibilities that take priority. You have good intentions to make social a priority because you know it’s important, but you just don’t have the bandwidth to keep up.
You’re feeling lost at sea.
The world of social media and social media marketing is vast – growing channels requires a well-thought-out strategy and the ability to adapt to new features and trends across platforms. It may seem daunting to attempt to do it all on your own. That’s where your agency will come in. An agency will craft a detailed social media strategy for your brand, figure out where your audience is strongest, and monitor performance to make sure the strategy is going according to plan.
Your social media strategy isn’t based on insights and analytics.
Odds are you’re not a data analyst, and deciphering what each KPI (key performance indicator) means has been a challenge. And what are you supposed to do with the information? Your social media manager will know how to best use these insights and analytics to drive a well-thought-out strategy for your content moving forward. On an ongoing basis, they’ll make sure you’re meeting the goals you established by monitoring your channel’s data and adapting to trends.
You’re experiencing a creative block.
Continually pushing out valuable, engaging content is no easy stint. Social media managers have a keen eye for making an aesthetic Instagram grid or strong marketing graphics. They also have the resources and a reliable network of creatives to tap into when the demand for content is extremely high.
You’re not keeping up with the Joneses.
Let’s face it, social media is an ever-changing landscape. If you already have a full plate, odds are you don’t have the time to keep up with trends across social media. An agency will always be on top of trends and know when it’s time to participate and when adding another post to ‘National Sandwich Day’ is just adding to the noise rather than value.
Your audience on social media is arguably the most important and valuable asset to your business. If you don’t have the bandwidth to engage daily with your community, you’re losing out on potential sales and building upon your brand loyalists.
Ready to get started with your customized social media program? When we work together, your brand does more than show up. It shows up with a story, a purpose, a unique reason for being – and it makes an impact. At Segal Communications, we become an extension of your team – we work fast to become brand experts and make sure we’re keeping your company relevant on social media.
15 ways to inspire journalists to attend — and hopefully write about — your launch, product, or service.
It’s been a rough two years for all of us, and the world of PR is no exception. Publicists who once relied on in-person events to help introduce journalists to brands had to find alternate ways to connect. And while Zoom events were fun, in-person events are back.
As we’re actively planning the rest of the year, we’re also collectively gearing up for launches and events. Before you start planning your next big media lunch or cocktail party, have a read through some of our best tips on how to get media to attend your event.
1. Make the invitation stand out
Whether you plan on sending out an engraved note with hand calligraphy or prefer an email blast, spend some time thinking about your message. What’s your event for? What or who are you promoting? Whether you’re planning a launch of a new diet or a one-on-one with an A-lister, the invitation mood should match your event. Whether it’s punny or extremely serious, create a design to match the wording. Make sure your contact information is updated and everyone’s names are spelled correctly. Always include contact information and an option for feedback. While you’re at it, include teasers. If you plan on giving away a trip to Hawaii, make it clear, especially if attendees must be present for the drawing.
2. Don’t muddle the message
If your goal is to connect with journalists, set up a smaller event so you can have more one-on-one time. If your goal is to introduce writers to your client in person, create a series of conversation starters so that writers find a reason to engage with your client. If your goal is to launch a product, make that front and center of your invitation, event and follow-up. Offer enough cues and incentives to make it easy and inviting to write about whatever it is you’re promoting.
3. Swag matters
Speaking of winning, try to make everyone attending feel like they won something simply for showing up. Create memorable giveaways and try to be plentiful about them. Not to sound jaded, but many journalists receive a lot of useless swag. Don’t just slap your client’s logo on an unidentifiable tech accessory, try to make your giveaways (plural is always better) match your product, client messaging and writer’s beat when at all possible. And if at all possible, co-brand an advance gift. In this way, you’re already creating a positive association with the reporter and your client.
4. Plan a fun activity
The best events are on some level interactive in service of the product or client being feted. I once made dessert with a former chef for the royal family. Another time I learned how to create cocktails using a kitchen torch. Years later, I still remember the brands that went above and beyond to ensure that not only was their brand or product highlighted, but the event was so much fun that it stuck out in my mind. I still talk about the best events I’ve attended. And believe it or not, the best events have multiple attractions and activities to keep all types interested.
5. Make it easy for guests to get there
…and leave. Despite the fact that you’ve spent months planning your event, not all journalists will plan to be there for the whole thing. Be gracious if they pop in and have to go. Arrange transportation when possible, and don’t pout if they leave before the presentation. Budget for a car service through ride-share apps. Better yet, arrange the cars to make them feel even more pampered.
6. Have a great venue
While every single element matters, the venue is crucial – and so is decorating your space. While having a step and repeat feels like a no-brainer, it isn’t always appealing. If possible, bring in a designer to help you create a look that highlights your client’s aesthetic and then display the product accordingly. And as sad as it sounds, have some people around just to keep an eye on the swag bags and other items of value to make sure they don’t disappear.
7. Feel free to show off
I once attended the 20th anniversary of an online jewelry brand, and they held the event in a room filled with sparkly things, including rings with 20-carat diamonds. Even more fun, we were free to try everything on and play dress-up for a while. If your client has an incredible product, show it off in as many ways as possible. Tactile works well at an event since even shy journalists can find reasons to chat with team members.
8. Keep your room well staffed
If you’re expecting a crowd, make sure that you have enough team members there to personally greet guests and give them a walk-through when possible. And while you’re at it, have two-tiers of staffers- some with name tags or other identifiable details, and some that blend into the crowd and act as conversation starters.
9. Be a great host
We all know how stressful it can be to host an event, but if you’re the one inviting someone, don’t ignore them when they show up. After check-in, assign a few people to be unofficial greeters and lead guests in, and point you out. Or give them a VIP list not of the A-Listers, but rather of the people you really want to speak to!
10. Present an alternative option to attending in person
Not everyone is going to feel comfortable showing up to your event and that’s fine. Create an option for people to attend via Zoom or the video conferencing software of your choice. And don’t make them feel guilty if they can’t make it. Consider sending gift cards so you can treat them to a snack while they virtually socialize at your event.
11. Plan a great menu
Whether it’s branded cocktails or doughnuts with your corporate colors, try to ensure that there are subtle branding reminders throughout. Unlike a personal or family gathering, the point here is to find a way to do business together.
12. Send out reminders
Make it easy for journalists to remember your event. Send calendar invitations and remind them a few days before your event and again that morning. Despite people’s best intentions, it’s sometimes easy to totally miss an event. Be friendly, not annoying when you send out the reminders, and try to include one previously not shared details. Maybe it’s a celebrity visit or a crazy cocktail.
13. Don’t disappoint your guests
I once attended an event since I was curious about interviewing an A-List celebrity with a new movie out. You can imagine my disappointment when they rolled out a screen with a previously recorded message.
14. Follow up in a fun way
Maybe you have pictures from a photo booth or a personalized trinket, but don’t only follow up to ask about their plans for coverage.
15. Make your client available for follow-up interviews
There’s nothing as frustrating as being pitched a story or source only to be told they’re not available for an interview.
And don’t ever do this:
Don’t CC everyone on your random media lists in the hope that someone will show up. Spend time curating your guest lists so that you’ll have an appreciative and hopefully interesting crowd.
Need help getting started? When we work together, you and your brand do more than show up. You show up with a story, a purpose, a unique reason for being – and you make an impact. At Segal Communications, we become an extension of your team – we work fast to get to know you and your brand and make sure we’re keeping you and your company relevant on social media.