Tag: Public Relations

Working With Food Influencers at Scale

by Rachel Romov

When it comes to PR, the food, beverage, and restaurant industries carry a reputation of providing an exciting media landscape that is constantly evolving. In recent years, food influencers have become an integral addition to that landscape. 

A recent study found that influencer marketing in the food industry led to a 16% increase in purchase intent. Here at Segal, we’ve learned to capitalize on that momentum by utilizing influencers to help drive campaigns for a number of our clients.

Today we are going to dive into a few strategies for public relations professionals on how to source and succeed in working with the right food influencers for your next campaign. 

Utilize Your Inner FBI Agent 

When sourcing a batch of foodie influencers that align with your client/brand, don’t be afraid to do a bit of digging on their online profiles. What establishments are they frequenting? What’s their favorite cuisine? Do they opt for savory or sweet treats? Knowing the answers to these questions can help you understand an influencer’s tastes/preferences and whether they’d enjoy your product enough to promote it. For example, when sourcing influencers for our client Johnny Doughnuts, we make sure to keep an eye out for people with a sweet tooth that often post dessert-forward content. 

A food influencer holding a doughnut in front of a doughnut truck.

Work With Fans 

Convincing an influencer to promote your product is easier when they’re already a fan! If you’re lucky enough to catch an account with an impressive following posting about your product by their own accord, don’t miss out on the opportunity to establish a connection for future collaborations. 

Lay it on Thick

The only thing fuller than a food influencer’s stomach is their inbox. Content creators are constantly getting flooded with emails and DM’s asking to collab, so how do you make sure you’re not drowning in the sea of standard pitches? Be complimentary! Express genuine interest in the influence’s content and don’t be afraid to point out or reference specific posts you love and what about them stood out. This shows the influencer that you’ve taken the time to get to appreciate them as a person rather than just a promotional tool. 

Don’t Shy Away From Freebies

If Costco’s beloved in-store samples have proven anything it’s that people are more likely to show interest in a product if they’ve been introduced to it free of charge. This couldn’t be more true when it comes to influencer marketing. Free samples allow influencers to try your product and decide for themselves if it’s something they’d want to promote. While this may not be entirely cost-efficient, generosity goes a long way when working towards securing a successful collaboration, so make sure to set aside a budget for sampling. 

Maintain the Connection 

Once you’ve secured the bag with a food influencer, hold on to that connection for dear life. Good long-standing relationships are hard to come by in the world of influencer marketing so make sure to keep that person in the loop for future projects, campaigns, or product launches. 

The Takeaway

Utilizing influencer marketing in your food public relations efforts is a great way to expose your campaign or product to an extensive and diverse audience and create meaningful mutually-beneficial connections within the social media landscape.

Ready to take the leap on an influencer marketing program for your brand? Reach us at [email protected] to get started.

How to Create an Award-Winning Campaign

by Sarah Mowad

Winning industry accolades is something almost every business seeks to achieve, but many are lost on where to start. There are a number of useful strategies to employ in the journey to becoming an award-winning business, but the most important factor to consider is the timing of your planning process. The best time to start thinking about the award-worthy elements of your campaign isn’t when you’re drafting your entry – it’s before you start work on your campaign. Here’s how to create an award-winning campaign.

Define Your Why

Start with a purpose, and make it central to your campaign. Will your campaign advance your industry in some way, make a difference for a philanthropic cause or support innovation in DEI? It’s important to think beyond the positive impact a campaign will have on your business and define how your work will contribute to the greater good. Awards programs don’t reward teams who “did their job”; they reward teams whose impact is bigger than themselves.

Campaigns that have created a tangible effect outside of their organization of origin are the ones that take the cake.

Write Everything Down

Keeping track of your work as you go is crucial. Don’t wait until you’re getting ready to submit an entry to map out the key components of your campaign; recording your process as it happens ensures the highest quality of detail and accuracy.

Most PR awards programs have a similar entry format which asks you to outline your starting point, strategy/tactics, execution and results. Your starting point should summarize what your campaign is seeking to change, improve or affect, and why. In the strategy/tactics section, you’ll be asked to provide an overview of your PR plan. Your execution outline should include the most notable steps you took to carry out your PR plan, and your results summary should lay out the measurable ways your campaign achieved success. Make it a point to track results data for your campaign – numbers speak louder than words!

Polish Your Presentation

At the conclusion of your campaign, you’ll most often need to consolidate all of your work into a concise summary along with compiling supporting materials. Choose a member of your team who is a strong writer with immaculate attention to detail to own this part of the process. How you present your results and what you choose to highlight are the most important factors to pay attention to at this step. Be sure to demonstrate how your campaign has not only impacted your business but other communities, groups or causes as well. Place data at the forefront of your presentation and make sure your summary encompasses all of the successes you want to highlight; often times supporting materials are only scanned.

Spread Your Submission

Enter as many awards contests as your time & resources allow! The more programs you submit your entry to, the more likely you are to get recognized for your hard work and contributions to your industry. Once you’ve perfected each of the steps outlined above, receiving the accolades your business deserves is just be a matter of placing your work in front of the right audience.

Ready to win company awards and recognition? Learn how business awards can be a part of a larger PR plan by reaching out to us at [email protected].

Selecting SEO Keywords to Optimize PR Content

by Emily Mahoney

Leveraging SEO in your PR strategy can immensely increase your business’s online visibility, making your offerings more accessible to both current and potential new customers alike. One of the easiest ways to maximize your PR efforts through SEO is to utilize keywords.

SEO keywords are phrases in your web content that cause your website to show up with a relative search term. By embedding keywords a potential customer is likely typing into their search engine in your web content, your business will be placed higher in search results. Ultimately, the point of using keywords is pretty similar to a key goal of PR: to create awareness of your business by getting your website placed in the top results of search engines, ultimately driving traffic to your website and increasing sales.

Even if you already have an SEO strategy in place, the best beginning practice for integrating keywords into PR efforts is to audit which keywords you are already ranking for. You can either use an SEO platform or manually search on Google to see what combination of phrases triggers your site to appear. This will give you an idea of what your business is already ranking for and can inform your strategy for increasing your rankings.

There are typically two categories of keywords you will want to include in your PR content: basic and long-tail.

Identifying your basic keywords 

Basic keywords are your tried and true terms that will rarely change. These are simple, one to two-word keywords that define your business and are directly related to your brand. They can include anything from your business name to a service you offer, your product, or your industry. 

To help define these keywords further, put yourself in the shoes of your customers. A good question to ask yourself is “If I was searching for a product or service similar to what my business offers, what would be the first thing I would google?”

It is important to note that these straightforward keywords can be more challenging to rank for because they tend to be associated with a higher search volume. For example, if you were to google “luggage”, an extensive array of results would appear as opposed to if you searched a long-tail, more concise keyword like “blue carry-on luggage”, which would produce significantly less relevant results.

Exploring long-tail keywords 

Long-tail keywords are a combination of three or more basic keywords. They can require a bit more specificity; however, long-tail keywords can offer great SEO value because they tend to have a lower search volume, making them easier to rank for.

Implementing these keywords in your PR approach is crucial to ensure that relevant and appropriate traffic is reaching your website.

When generating long-tail keywords, you can start with combinations of your basic keywords. For example, a long-tail keyword could include your company name + specific product + price. A good rule of thumb is to keep long-tail keywords between 3 to 8 terms to ensure reliability and accuracy. 

Integrating keywords into PR content

Once you have your list of targeted basic and long-tail keywords, this becomes your guidebook. With this, you can start brainstorming ways to integrate these keywords directly into your written content. Op-eds, sponsored posts, paid press releases, and blog posts are all opportunities to strategically include the keywords your business wants to rank for. 

Don’t forget to monitor and audit

Tracking the search volume of your keywords and monitoring their performance is an essential housekeeping task. This is especially important in PR because you want to confirm that your content and keywords are working cohesively to optimize impressions on your potential audience.

A simple audit can be done manually by searching the keywords you’ve selected to see if your site appears. Alternatively, specialized SEO tools and programs can be employed for more thorough analysis. If you end up restrategizing your target keywords, the good news is you will not need to scrap your initial list entirely. The fluidity of long-tail keywords allows them to be rearranged and reformulated, allowing you to adjust as needed. 

The Takeaway

Selecting the right SEO keywords and integrating them into your web content, along with monitoring these keywords for performance, is a simple and effective strategy to produce powerful results for increasing your business’s online presence. 

Need help creating a PR plan that works in tandem to maximize your business’s SEO potential? Reach out to us at [email protected]

Should you do your own PR?

by Sarah Segal

Last year, I came across an interesting article written by a lifestyle entrepreneur detailing how they saved “thousands” in not hiring a qualified PR agency. In her Business Insider article, she outlines her four strategies for success.

She writes, “I quickly realized that any time my business was mentioned in media coverage, my website traffic increased dramatically (I tracked this using Google Analytics). I decided to spend two hours a week trying to get more press mentions and tapped into the bit of PR knowledge I had from working in the industry for one year.”

So, should you do your own PR?

Here are my professional thoughts on the suggestions she outlined

Spending an hour a day on PR

1. She recommends setting up “Google alerts on topics, themes, competitors, and key phrases that are relevant to your business or industry” and drafting a pitch based on the trends and themes surfacing that week. She recommends allocating 1 hour to this undertaking. In theory, this is not a bad strategy – it’s something we do for our clients but it’s not how I would recommend a founder allocating their time. The role of a founder is to be the visionary for the company. Delegation is the key to success, not working in the weeds. While a PR agency is an investment, yes, if you believe in what you are doing, it will be an investment that will certainly pay off over time.

Delegation is the key to success, not working in the weeds. 

Not all press opportunities are worth your time 

2. Next up, she says to post yourself as a source on reporter sourcing platforms – reporters will post call-outs for the expertise they are seeking. The couple she mentions are certainly used, but one of the two is also filled with a ton of junk that would not be worth the time. An agency has institutional knowledge that can help weed out the “opportunities” that are a waste of your time. Agencies also have many other resources that are not mentioned that are far better in finding quality placements. 

DIY PR

3. Take a class in PR. Sure, you can do this, but it’s the equivalent of being a DIY home improvement person. You will never get the results that someone with 10 thousand hours of experience will. You may have a new tile floor, but really won’t you have to redo it in a few years when the grout starts to crack? 

Understanding the dos and don’ts when pitching reporters

4. Her final recommendation is to identify ten reporters who cover your industry and warm them up to receiving your pitches by being social with them on their feeds – liking and sharing, etc. Great advice if you have the bandwidth but don’t expect reporters to respond to your pitches. Reporters’ inboxes are overwhelming by most accounts and not always receptive to individuals pitching themselves because their lack of understanding about the journalistic process makes them more of a headache than a help. PR professionals have a well-oiled understanding of reporters’ needs and will bend over backward for their clients. If you don’t know the drill, you may burn a bridge before you even make headlines.

So, should you do your own PR?

In short, when you are thinking about tackling PR yourself,  just remember Beyonce probably never did her own. Instead, she focused on creating her awe-inspiring performances because she believed in her brand and hired a publicist.

Let us take your brand’s visibility to the next level. We’re here, ready to help your company showcase your “why” and share it with millions of people.

[email protected]

What are the Benefits of Influencer Marketing?

by Sarah Mowad

One question we often get asked by new clients when deciding upon the scope of our work together is, “are influencers a necessary evil?” Although I understand the stereotypes that have led to this becoming a popular question to ask, I view working with influencers a bit differently. After several years of leading influencer marketing services at Segal Communications, I see these partnerships as an often untapped opportunity for brands to reach their ideal audiences, build recognition and trust amongst the public, and engage in a form of advertising that works with their budget.

Targeting your preferred audience

One of the most significant benefits of influencer marketing is its unique ability to deliver your message directly to the customers whom your product or service is designed for. In the initial stages of identifying social media influencers for your brand to partner with, your PR representative will request a media kit from them that contains valuable audience statics that will inform their decision on whether the influencer is a good fit. These statistics include everything from age and gender to the location of the influencer’s followers.

Is your target customer women between the ages of 25 – 34 who live in the US? Your PR representative will be able to source influencers whose audiences are in total alignment with this target demographic.

An influencer filming a video for social media.

Building brand familiarity and trust

We know that repeated exposure builds familiarity, and the mere exposure effect tells us that consumers prefer things they are familiar with. These principles are important to consider when planning an influencer marketing campaign as they support the case for engaging in long-term relationships rather than one-off partnerships. When audiences see your product or service repeatedly being featured on the page of an influencer they follow, recognition begins to build. As audiences continue to become familiar with your product, the chances that they will prefer and ultimately purchase your product greatly increase. Along with familiarity, ongoing partnerships with influencers are a great way to build trust in your brand.

When an influencer who has a history of only working with high-quality, reputable brands recommends a new product, their audience is going to trust that recommendation.

Advertising within your budget

Engaging with influencers can be surprisingly affordable with the right strategy in place. If you are a young company with a smaller budget, micro-influencer marketing could be the best route for you. Influencers within a certain range of followers, typically between 5k – 100k, are often happy to share a brand’s offerings to their social channels in exchange for a gifted product or experience. The key here is targeting the right influencers; those with well-established large audiences will almost always only post in exchange for monetary payment. If you have the budget to allocate to paid partnerships, the right relationships can lead to a sizable ROI. So although paid partnerships are a larger investment, oftentimes the exposure they provide will end up paying for itself. We typically recommend that our clients engage in a mix of trade micro-influencer partnerships and paid partnerships with larger influencers for optimal results while staying within a reasonable budget.

Ready to take the leap on an influencer marketing program for your brand? Reach us at [email protected] to get started.

Why You Need a Press Page & How to Build One

by Cori Brosnahan

Does your company website have a press page? If not, you’re not alone. Many of our clients come to us without one. But you definitely need one — ASAP.

Why you need a press page

Reporters work on tight deadlines, and the last thing they have time for is searching your site for contact information. At the very least, your press page should have a dedicated press email that goes to your media relations team. But why stop there?

Think of your press page as an advertisement for your company aimed at a very specific audience — the media. Use it to position your company as an industry leader with a unique message and deep expertise. Putting some time into building an awesome press page increases your chances of being found — and contacted — by reporters working on relevant stories. 

Everything you need to build a press page

While press pages vary across different industries, standard sections include the following:

Contact Information – Here’s where you list your dedicated email, which can be as simple as  [email protected]. Some companies use fill forms, but we advise against it as they can be difficult to complete on mobile devices and deter media from reaching out. If possible, include a phone number as well.

In the News – This is where you show off all your media hits. It should include images or logos of publications, article headlines, and brief descriptions of the editorial placement. This section needs to be updated in real-time. Some brands will “pin” highlights (the most notable coverage) to the top of this page with reputable news logos showcased in the creative.

Press Releases – This section should include all past company press releases organized by year, with the most recent first, and be searchable. Collecting all your press releases in one place helps strengthen your company narrative.

News Feed – Consider integrating a social feed into your press page to show your brand personality and how you interact with consumers. Choose the social platform you update most frequently.

Media Kit – A media kit provides reporters with all the information they need, so they don’t have to spend time asking you for it. In addition to standard logos, company boilerplate, and images, consider including video (b-roll), executive headshots, fast facts, a company timeline, and/or honors and awards the company has received. Make sure your media kit is downloadable!

Experts – Are there people at your company with expertise in industry-specific areas? If so, consider highlighting them and the topics they are available to discuss. Present yourself as a valuable resource for journalists that cover your industry.

Top-notch press pages to get you inspired

Now you have the basics! If you want more inspiration, here are some examples of top-notch press pages:

Let us take your brand’s visibility to the next level. We’re here, ready to help your company showcase your “why” and share it with millions of people.

[email protected]

How much does a PR agency cost in 2023?

by Sarah Segal

How much does a PR agency cost? It’s a question that every potential client wants to ask on the first call but rarely ever does, so here’s a look into my truth as the owner of a midsize PR agency. 

A boutique agency has the ability to be flexible with pricing 

While some agencies won’t take clients for anything less than $25,000 a month, the boutique agency pricing is slightly different. This is because:

  1. We’re growing, so we’re eager to land interesting clients that help grow our reputation.
  2. We generally don’t have the overhead of a large agency — people who are not “billable” like a CFO, CIO, and Head of People, so we can be more flexible with pricing.
  3. We usually don’t report to a board or investors, so we can choose to work with brands we believe in.

That said, boutique agencies also don’t have the financial buffer that larger agencies have. Meaning clients coming and going matter more. 

By being flexible, we help our clients balance their desired results with their budgets.

What is the average retainer at Segal Communications?

At Segal, we have three main practice areas – consumer, tech, and executive visibility. We provide media relations, influencer programs, social media management, and creative campaigns for each of these.

Our clients fall into one of six categories:

  1. Industry Specific Technology with 100-1,000 employees, focused on growth
  2. Emerging Industry Technology start-ups that are investing in public relations to build awareness
  3. Trusted Consumer Brands with 100-1,000 employees, focused on omni-channel purchasing (online and brick-and-mortar)
  4. Growing Consumer Brands with great products that need to get into the hands of those who influence
  5. Informers and Educators who have logged their ten thousand hours of expertise and then some and are working to share their experience and knowledge with a larger public audience
  6. Passionate Founders with a product or service that warrants staning

Most Segal Communications baseline retainers currently hover between $6,000-$12,000, but there are exceptions to that rule. The exceptions include being a longtime client who has been with us from the start, someone or something too cool to pass up, or a mission-driven organization working on something for the greater good.

On the lower end of the price range are consumer clients that have a desirable product that we can get into the hands of influencers and media. On the higher end are B2B clients with unique audiences and customers.

Agencies offer the most comprehensive range of services

The baseline retainers are just that — baseline. Most clients want more than PR; they want social media, blog writing, bylines, sample campaigns, and creative. All of these elements have additional pricing structures. Working with an agency is valuable because we are a one-stop shop for all of your communications needs. We provide our clients with a fluid ecosystem of communications services that can ebb and flow with the needs of the business. By being flexible, we help our clients balance their desired results with their budgets.

Let us take your brand’s visibility to the next level. We’re here, ready to help your company showcase your “why” and share it with millions of people.

[email protected]

How to Determine Which Social Media Platform Is Best For Your Business

by Sara Wildman

An active social media presence is essential for businesses in the modern age. As a consumer of social media, likely your first instinct when hearing about a new company is to look them up on social media. Social media is also valuable for telling your story and connecting with your customers. Customers who feel seen and heard are more likely to become brand loyalists. With so many social media platforms at your disposal, how do you know which ones to prioritize and which may not benefit your business? Here are the fundamental points to consider when determining which social media platform is best for your business. 

What industry does your business fall under?

Understanding where each industry is most active on social media is the first step in determining the ideal platform on which to focus the majority of your time. Are you selling a product or service? Are you selling to other businesses? 

If you’re a direct-to-consumer (D2C) brand, you’ll want to focus on Facebook, Instagram, and TikTok. Especially if you are selling a product- these three platforms offer a shopping feature, making it seamless for your customers to purchase directly from your posts. On the other hand, a business-to-business (B2B) company should focus its social media efforts on LinkedIn and Twitter. LinkedIn allows your brand to get directly in front of company decision-makers, and you can analyze your audience demographics based on job title and function. Twitter is a great place to send real-time updates about your company and seek out conversations your customers may be having about pain points your company could resolve. It’s also an excellent opportunity to speak directly with potential customers by inserting yourself into the conversation.

Who is your target audience?

Knowing your audience’s complete demographics is essential to understanding where they likely spend most of their time on social media. Sprout Social’s blog on social media demographics is a valuable resource for determining which social media platform is best for your business. 

A graphic of a hand holding a phone with different social media platforms stemming out of it.

Analyzing audience demographics and engagement metrics is key

If you’ve been posting consistently to multiple platforms for months now, your analytics will tell you exactly where your audience is strongest. While follower count is a vanity metric, it’s the first sign of where your customers are most active. Next, take a look at your engagements and engagement rate. Engagements on a post consist of likes, comments, saves, and shares for most platforms, and engagement rate is a percentage calculated by the number of times users engaged with your content compared to the number of impressions it received during its lifetime. You can find these analytics on each post when you are logged in to a business account on most platforms. 

Take a risk  

It’s okay to take risks and test out content on each platform to see how your audience will react to it. You just might find that your followers take well to a cheekily-captioned Instagram post. 

Need help getting started with a customized social media program? When we work together, your brand does more than show up. It shows up with a story, a purpose, a unique reason for being – and it makes an impact. At Segal Communications, we become an extension of your team – we work fast to become brand experts and make sure we’re keeping your company relevant on social media. 

[email protected]

How Does SEO Work With Your PR Strategy?

by Emily Mahoney

The fast-paced nature of the internet has created a consumer demand for Google search results to be delivered instantly and precisely. A survey found 60 percent of mobile users were very likely to click on the first two to three search results they saw, and more than 90 percent were likely to click on the first set of results. 

Leveraging search engine optimization (SEO) to boost your visibility online has become a highly valued and sought-after strategy for companies. Traditionally, SEO has been a marketing practice but this is no longer the case. The ever-changing nature of today’s digital landscape offers new possibilities for PR pros to incorporate SEO tactics in their work to strengthen their clients’ presence in search results.

The ever-changing nature of today’s digital landscape offers new possibilities for PR pros to incorporate SEO tactics in their work to strengthen their clients’ presence in search results.

The Relationship Between SEO and PR

SEO and PR can work cohesively to increase brand recognition. They are reliant on one another, often more than we think. How effective can PR efforts be if consumers cannot find your company on Google? There is little content and opportunity for SEO to grow organically without PR. 

Including SEO tactics in your PR strategy can differentiate between how you and your competitors stand in search rankings, ultimately deciding which sites both new and returning consumers choose to visit. PR pros can incorporate two components in their daily practices to achieve optimal SEO for their clients: keywords and backlinking. 

Keywords and backlinking are essential in the relationship between SEO and PR as they are easily manipulated and offer significant influence when utilized correctly.

Identifying the Keywords You Want to Rank For

Keywords are phrases included in your content that make it possible for search engines to list your company as a reliable and accurate result. This is where most will look to start in their SEO journey.

You first will want to audit the keywords your company is already ranking for. This builds your foundational understanding of which keywords are influencing your ranking. You are likely to see your company rank highly for obvious keywords relative to your company, like your name, service, or product. An audit can provide insight into what phrases are commonly addressed in already published content and help in identifying new opportunities to focus on in the future to target those infrequently used keywords.

It’s crucial to note keyword selections are not set in stone. They can be adjusted to cater to new product offerings or different PR campaigns, but be careful in selecting which ones and how many you want to monitor. The best practice is to start basic and simple before expanding to longer, more complex keywords.

Person working on a computer looking for SEO keywords they would like to rank for to boost visibility online.

Your search ranking is also determined by the number and quality of outside websites that link back to your website within their published content. Backlinks from credible and trustworthy sites positively influence your SEO ranking, making earning digital media placements one of the most beneficial SEO-boosting tactics. These placements work to increase your brand’s searchability, ultimately enhancing the quality and quantity of website traffic you receive. To ensure a published story results in an SEO-boosting backlink, your PR rep can ask a journalist to include a link to your company’s website along with including relevant links in their pitch for the journalist to reference and embed. 

Owned media, which includes things like press releases and blog posts, also presents opportunities for PR pros to help you drive your SEO rankings. Linking to other relevant content you own within a piece of media on your website can increase domain authority and traffic to other landing pages. Overall, we see this as a win-win!

The Takeaway

Your SEO ranking determines your accessibility, affecting how both new and returning customers can find you. Working with the right team of PR professionals can ensure your company ranks for relevant search terms and generates a healthy stream of backlinks to achieve maximum visibility.

At Segal Communications, we’re here to help your business reach its full SEO potential. Ready for a custom audit to identify your business’s optimal keywords and assess backlink health?

Reach us at [email protected].

Why Your Business Needs to Have a Social Media Presence

by Monet Troche

Living in the digital age, technology is now an integral part of our everyday lives. Brands have transitioned from traditional marketing practices to developing a presence and following on social media platforms like Instagram, Facebook, TikTok, and YouTube, among others. Most companies know they should be on social media but often haven’t given deeper thought to the reasons why. We’ve compiled the top three reasons why having a social media presence is a crucial marketing tool for every modern business to implement.

1. Less expensive than traditional marketing

An organic social media strategy is free! With the growing number of social media platforms, companies can create accounts to post about all aspects of their business. Whether that be who you are, what you do, day-to-day life, product features, and more, the possibilities are endless. It’s important to actively post, engage with other accounts, and utilize each platform’s features. 

Companies can venture into paid advertisements if they choose with costs based on your account’s reach. However, it’s best to establish a strong organic social media strategy first.  

Many apps have enabled features specifically for business purposes, including professional or business profiles to track analytics and insights easily. Platforms like Instagram and Facebook have enabled features for businesses to sell their products directly in the app. 

2. Boosts brand awareness and engagement

With social media, you can increase brand visibility and awareness by engaging with millions of potential customers.

 Once you’ve established your target audience, creating original and engaging content is important. You’ll want to have your values and goals at the forefront of your posts by having fun and creating content that will make your company stand out. Content tailored to your brand’s values will help you increase engagement and target your audience appropriately, which can ultimately direct them to your website.

Having a social media presence on multiple platforms, including hosting a website, helps users become familiar with your brand and encourages them to engage.

3. Creates brand authenticity

Brand authenticity can be achieved through social media by establishing your expertise and authority in a field, making your goals and values consistent throughout all aspects of your company’s image, and building clear communication between the brand and your audience. 

Customers appreciate when brands they love interact and care about the support they’ve shown for a company. Social media helps brands create meaningful relationships with their customers. Your presence on social media gives your audience a glimpse into the daily operations of your business through behind-the-scenes content and speaking directly with them through comments and direct messages. These aspects will drive customers’ trust in your company.

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Social media managers play a pivotal role in your overall communications plan. They craft well-thought-out social media strategies and campaigns, monitor analytics and trends, track conversations and keep your audience engaged. Ready to get started? Email us at [email protected]

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